- UK Government Digital Transformation

Trusted by government.
Built for public impact.

Bluebow Research & Consultancy is a delivery-focused partner to the UK public sector, specialising in user-centred transformation from discovery to live. We combine user research, service design, and engineering to solve complex service and policy challenges, working to GDS standards, Agile delivery, and secure-by-design principles from the outset. Our teams support central government, the NHS, and local authorities to design, build, and scale services that are evidence-led, viable, and grounded in real user need.

DOS7 Lots 1 & 3Personnel security vetting: BPSS · CTC · SCCabinet Office · MOD · NHS · DfE Crown Commercial Service Supplier

15+

Years public sector delivery

100/100

DOS7 framework scores

10+

Central government departments served

Registered supplier — Crown Commercial Service · Digital Outcomes & Specialists 7 (DOS7) · Company No. 13106068

Partner organisations

Lloyds
NatWest
NHS
Cabinet Office
HM Revenue & Customs
Ministry of Defence
Public sector partner
Government Commercial Function
Department for Business and Trade
Department for Education
Welsh Local Government Association
Department for Work and Pensions
Ministry of Justice
Crown Commercial Service
techUK
BlueBow is now an approved DOS7 supplier — Lots 1 & 3Crown Commercial Service100/100 scores

Government testimonials

Evidence from public sector delivery

"BlueBow's approach is truly patient-centric. They took the time to understand our unique needs and challenges, and delivered a platform that is both accessible and user-friendly. Their expertise in creating engaging and informative content has helped us to better serve our patients and stakeholders. We are grateful for the partnership.
Lead User Researcher

National Health Service (NHS)

"BlueBow's team demonstrated a deep understanding of our organisation's goals and the needs of our member councils. Their accessible design approach and rigorous user research delivered measurable improvements in usability across Welsh local authority digital services. The toolkit they produced has become a practical reference used by councils across Wales.
Digital Programme Lead

Welsh Local Government Association